Thursday, September 4th 2025
Josie was awesome! She even helped us arrange plan B transportation services while we were in Norway!
I highly recommend her!
–Kathryn L.
Wednesday, September 3rd 2025
I had an issue with my room but Josie was great on getting this issue straighten out!
–Jeffrey O.
Tuesday, September 2nd 2025
Josie is great and very helpful in planning.
–Larry B.
Monday, September 1st 2025
Josie O’Neill is the best ever. Thoughtful, efficient, knowledgeable, fun!
–Jill E.
Tuesday, August 26th 2025
Josie is an excellent travel planner. She things of everything and as a result there are never any surprises
–Jim E.
Saturday, August 9th 2025
Josie is tremendous. She made sure we got everything taken care of and then she sent info again that I misplaced. Excellent service.
–Wendy R.
Thursday, August 7th 2025
Josie was excellent. She responded to every question or concern I had promptly (usually within an hour or less) and in a way I could understand. I would absolutely use her services again if I plan another cruise.
–Steve L.
Wednesday, August 6th 2025
I cannot thank Josie enough for helping me put together another trip of a lifetime!
–Neva T.
Wednesday, July 2nd 2025
Josie is great. She thinks ahead; has insight to travel situations; is conscientious. We really feel like she is our advocate for successful travel.
–Jill E.
Wednesday, July 2nd 2025
Josie is an outstanding travel planner. What I appreciate most is her ability to listen and translate our wish list into an incredible travel experience. Josie’s attention to detail and her thoughtful suggestions on all aspects of our travels is truly remarkable. 
Josie is an outstanding travel planner. What I appreciate most is her ability to listen and translate our wish list into an incredible travel experience. Josie’s attention to detail and her thoughtful suggestions on all aspects of our travels is truly… 
–Jim E.
Monday, June 23rd 2025
Josie planned all phases of our Costa Rica trip. A great stay at Nayara resort and excursions with Kensington. Perfect!
–John H.
Wednesday, June 18th 2025
Josie was amazing. She helped our family plan a multigenerational (tweens, teens, parents, grandparents) bucket list trip to Costa Rica. She really personalized the trip to our family's exact needs and desires. Whether it was airplane tickets, complicated airport transfers, multiple amazing tours with awesome tour guides, gorgeous accommodations, and restaurant reservations -- Josie handled it all and made it so easy for us. Her communication was always prompt and clear. We would definitely work with Josie and Cruise Planners again! Josie was amazing. She helped our family plan a multigenerational (tweens, teens, parents, grandparents) bucket list trip to Costa Rica. She really personalized the trip to our family's exact needs and desires. Whether it was airplane tickets,… –Shannon H.
Tuesday, June 17th 2025
Josie was amazing. She helped our family plan a multigenerational (tweens, teens, parents, grandparents) bucket list trip to Costa Rica. She really personalized the trip to our family's exact needs and desires. Whether it was airplane tickets, complicated airport transfers, multiple amazing tours with awesome tour guides, gorgeous accommodations, and restaurant reservations -- Josie handled it all and made it so easy for us. Her communication was always prompt and clear. We would definitely work with Josie and Cruise Planners again! Josie was amazing. She helped our family plan a multigenerational (tweens, teens, parents, grandparents) bucket list trip to Costa Rica. She really personalized the trip to our family's exact needs and desires. Whether it was airplane tickets,… –Shannon H.
Monday, June 16th 2025
Josie did a great job supporting us through the entire process and answering any questions we had!
–Christine D.
Friday, June 6th 2025
Josie was wonderful! Couldn't have asked for anything more of her.
–Tanya C.
Sunday, May 11th 2025
Josie was incredible and helped ensure our vacation was amazing.
–Chris O.
Tuesday, May 6th 2025
From start to finish perfect. From the updates and important info transportation.. to the personal service! Five stars
–Lori F.
Tuesday, April 8th 2025
Josie was very helpful and responsive to our questions!
–Becky A.
Saturday, March 29th 2025
We have worked with Josie on many cruise vacations and she has always gone the extra mile to guarantee a wonderful vacation experience. We simply can't say enough about her professionalism, willingness to answer all questions and the massive amount of preparation she applies to covering all the bases on each and every trip she creates for our enjoyment. Thanks Jos !! We have worked with Josie on many cruise vacations and she has always gone the extra mile to guarantee a wonderful vacation experience. We simply can't say enough about her professionalism, willingness to answer all questions and the massive amount of… –Steven F.
Thursday, January 23rd 2025
Everything you booked for us was wonderful. It was an amazing trip. We appreciate all that you did for us.
–Andrea V.
Monday, December 2nd 2024
I always recommend Cruise Planners anytime somebody is talking about a cruise. I will definitely be booking more cruises through Cruise Planners. Josie goes above and beyond!
–Leigh D.
Wednesday, October 23rd 2024
Josie is an excellent travel planer. She ensures that every aspect of our trip meets our expectations and is keen to follow up on any outstanding issues before we ever leave the dock.
–Jim E.
Friday, September 20th 2024
Josie planned a GREAT trip for me and my husband. She even helped with arranging a new flight when we had a delayed flight. She gave me ideas and made this trip so painless. She makes the whole process seem effortless.
–Jacki H.
Wednesday, August 28th 2024
Josie was awesome! Set us up at resort that was perfect for a girls trip! We had great views, lots of activities and was able to not think about a thing!
–Chloe F.
Friday, August 16th 2024
We had a flight cancelled during our trip from Switzerland to Kazakstan and, even though it was a weekend, when we contacted Josie she responded quickly, helped us through the process and continued to check with us during our day of delay. She was amazing and we are so glad we used her in planning this trip! We had a flight cancelled during our trip from Switzerland to Kazakstan and, even though it was a weekend, when we contacted Josie she responded quickly, helped us through the process and continued to check with us during our day of delay. She was… –Patti S.
Monday, August 12th 2024
Josie is awesome, as have been the three trips she’s booked for me!!
–Pamela P.
Monday, July 29th 2024
It was wonderful to get away for 12 days. There was a lot more walking than I expected. We were treated well throughout our cruise and during our pre and post cruise extensions.
–Donna F.
Monday, July 29th 2024
Josie is knowledgeable and asks many questions to get you set up with the vacation you truly want!
–Kari M.
Thursday, June 20th 2024
This was the 3rd cruise Josie has helped me plan and won't be the last! She is very knowledgeable about the different ships, itineraries, and deals that each cruise has to offer. I have had many questions when planning each cruise, and she responds in a timely manner. She provides multiple options so you can choose what best meets your needs or matches what you're looking for. I have enjoyed working with Josie over the last couple years and look forward to booking with her in the future! This was the 3rd cruise Josie has helped me plan and won't be the last! She is very knowledgeable about the different ships, itineraries, and deals that each cruise has to offer. I have had many questions when planning each cruise, and she responds in…
Monday, January 29th 2024
Josie helped us plan an amazing trip! She helped us get our flights for the days we requested. She found an agent in the area we were traveling to in order to get us the best of everything! We had awesome accommodations and incredible excursions. Thank you so much Josie! Josie helped us plan an amazing trip! She helped us get our flights for the days we requested. She found an agent in the area we were traveling to in order to get us the best of everything! We had awesome accommodations and incredible excursions. Thank…
Monday, September 25th 2023
Trip was great, staff on board and in the terminal were fantastic,
Friday, September 1st 2023
Josie O'Neil did a great job of helping my wife and me plan our Viking river cruise. I asked so many questions that I was probably an annoyance but she responded to every one of my telephone calls and emails promptly. We had a great vacation, thanks in large part to Josie's assistance. Josie O'Neil did a great job of helping my wife and me plan our Viking river cruise. I asked so many questions that I was probably an annoyance but she responded to every one of my telephone calls and emails promptly. We had a great vacation, thanks in…
Thursday, June 29th 2023
Always willing to help, answer any questions, even if asked a few times and has updates for us
Monday, May 22nd 2023
Joise O'Neill is a fantastic travel agent. I have taken to cruise vacations with her help
Wednesday, April 26th 2023
The trip was very well organized, great expectation setting, timely responses to questions, seamless, perfect location - and fun
–Gill E.
Sunday, April 23rd 2023
Josie recommended the resort where we stayed as a high end luxury all-inclusive. She did not steer us wrong! And she helped with little details every step of the way, communicating our needs in advance and always being available for us with ready answers. A wonderful experience from start to finish with Josie. I trust her implicitly with every detail of vacation making! Josie recommended the resort where we stayed as a high end luxury all-inclusive. She did not steer us wrong! And she helped with little details every step of the way, communicating our needs in advance and always being available for us with ready…
Friday, March 3rd 2023
Josie is very attentive. Flying out on a Saturday, we ended up Saturday night in DFW with a canceled flight. Even though it was a Saturday night, Josie was hard at work to help in trying to find an alternative flight.
–John H.
Wednesday, October 5th 2022
Josie helped us book our 10 year anniversary cruise and it was amazing!
Tuesday, October 4th 2022
Josie made my last trip to Mexico so easy, I cant wait to book again!
–Taylor L.
Wednesday, September 28th 2022
Such an amazing experience! I am a planner and it was amazing having everything planned worry free!
Saturday, September 24th 2022
A wonderful fun and well planned trip! Everything went so smooth, we couldn’t be happier!
–Debbie D.
Monday, July 11th 2022
Josie was very knowledgeable and helped us find a cruise that met our needs. It was absolutely amazing!! Thanks!!
–Holly P.
Wednesday, April 6th 2022
Josie was awesome! She answered emails and phone calls promptly, and never minded all of the questions I had for her. We would definitely use her again! Thank you Josie!
Tuesday, March 22nd 2022
THE BEST! We have been working with Josie for almost 3 years to plan this cruise (COVID) and I can't say enough about how wonderful she has been in planning, booking, re-planning, re-booking, re-planning, then re-booking again, this trip! She is a wealth of knowledge and information and provided us with some great tips and went above and beyond in asking our questions and making accommodations for us. This cruise was phenomenal and exceeded all of our expectations. THE BEST! We have been working with Josie for almost 3 years to plan this cruise (COVID) and I can't say enough about how wonderful she has been in planning, booking, re-planning, re-booking, re-planning, then re-booking again, this trip! She is a…
Tuesday, August 3rd 2021
Thanks to Josie, my significant other (terminal cancer) and I had a trip-of-a-lifetime land adventure to Alaska via Alaska Railroad! There are no adequate words to describe our experiencing of God's wonders and creations! From plane, train, tour bus, dog sled, and seaplane, staying overnight in executive suites, and cabin, we bundled a lifetime of beautiful and meaningful memories to cherish for the time we have on this earth. Life can be short. Take a trip! Thanks to Josie, my significant other (terminal cancer) and I had a trip-of-a-lifetime land adventure to Alaska via Alaska Railroad! There are no adequate words to describe our experiencing of God's wonders and creations! From plane, train, tour bus,…
Monday, June 21st 2021
It was a great vacation !!
Sunday, March 28th 2021
I used to be a Cruise Planners Travel Specialist, so I knew what kind of quality I should be getting with another CP Agent. I was not disappointed! Josie was right on top of using my travel credits and providing the additional services we requested, i.e. changing resorts in the middle of the trip and keeping our transfers correct. I will definitely be using Josie to help with our future travel planning. I used to be a Cruise Planners Travel Specialist, so I knew what kind of quality I should be getting with another CP Agent. I was not disappointed! Josie was right on top of using my travel credits and providing the additional services we requested,…
Monday, February 8th 2021
Josie was fantastic!! There were so many changes to travel restrictions leading up to our trip and Josie was on top of it!! She emailed or called weekly with updates from the airlines, the resort, the government and it helped take the stress away as I felt informed and prepared. She checked in during our trip to ensure everything was going smoothly and was always quick to respond if we had any questions. I am so beyond grateful that I chose to use her services for our vacation, it helped make my getaway easy and memorable. Josie was fantastic!! There were so many changes to travel restrictions leading up to our trip and Josie was on top of it!! She emailed or called weekly with updates from the airlines, the resort, the government and it helped take the stress away as I…
Wednesday, December 9th 2020
My entire planning process was seamless. Shay covered everything from beginning to end! She was amazing!
Sunday, November 15th 2020
I’ve known Josie for a while and she has been a supportive friend, helped me with many charities and is the consummate professional!
Thursday, November 12th 2020
Josie helped us plan our Thanksgiving trip to Mexico a couple years ago it was a fantastic high-end Airbnb type home it was wonderful.
Thursday, November 12th 2020
My experience with Josie Oneill of cruise planners has been exceptional. If you’re thinking of a land or sea adventure, she’s fabulous and skilled at what guiding you, and comes highly recommended.
Sunday, September 29th 2019
This was our first cruise, and we did it for our 30th wedding anniversary. Josie helped us plan it--the cruise itself, as well as the shore excursions. We could not have asked for anything better. Even the future cruises guy was impressed with the deal Josie got for us on our cruise. She answered all of our questions and was available whenever we needed assistance--like when I couldn't get the website to work properly when I was looking for our baggage tags. The shore excursions she recommended were awesome! We are so happy, we're working with Josie for our next cruise in 2021!! Give Josie a call--you'll be so happy you did. This was our first cruise, and we did it for our 30th wedding anniversary. Josie helped us plan it--the cruise itself, as well as the shore excursions. We could not have asked for anything better. Even the future cruises guy was impressed with the… –Sara C.
Tuesday, July 30th 2019
Josie has helped us plan 2 cruises in the last 2 years and we have never been disappointed. She is top-notch. This year we brought our friends along and they were super appreciative of Josie's help and planning!
–Robin D.
Wednesday, February 6th 2019
We recently booked a special anniversary trip with Josie. We had a very bad experience with JetBlue cancelling our flight to St. Lucia at the last minute without any reason and Josie stepped in and diligently worked to rebook our trip and see that we were on our way! Josie is a customer centric travel professional who goes over and above to see that her customers have THE BEST travel experience. We will definitely work with Josie again! We recently booked a special anniversary trip with Josie. We had a very bad experience with JetBlue cancelling our flight to St. Lucia at the last minute without any reason and Josie stepped in and diligently worked to rebook our trip and see that we… –Beverly M.
Saturday, January 19th 2019
Josie was such a huge help in putting our amazing Sandals Bahamas trip together! With her knowledge and experience everything ran smooth and we had the trip of a lifetime!
–Victoria M.
Monday, January 14th 2019
Josie,
Olga and I wanted to send you a note to tell you how much we appreciate everything you did for our wedding.
To say you were our travel coordinator alone would not do it justice. You were a friend, counselor to some guests, a negotiator and beyond responsive.
I quite honestly do not think we could have pulled off 85 people in Mexico without your help. Not many people have your skill set, patience and sense of humor all wrapped into one. If anyone is ever in need of your services please have them call me. We are tough judges of customer service at times, but I cannot think of one little thing you didn’t go above and beyond to do for us. Thank you for the Five Star treatment and for becoming a friend in the process.
Patrick Sammarco Josie,
Olga and I wanted to send you a note to tell you how much we appreciate everything you did for our wedding.
To say you were our travel coordinator alone would not do it justice. You were a friend, counselor to some guests, a negotiator and… –Patrick S.
Tuesday, November 13th 2018
Josie helped us with our family vacation! It was a amazing experience. She is so knowledgeable and cares so much about her clients! I would recommend her to anyone I know! She is a cruise planner Queen! ????
–Lesley I.
Thursday, October 25th 2018
Thank you for a huge successful trip to Rivera Maya Mexico at the Hard Rock Hotel. She put together a large family birthday party that came together what seemed seamlessly! She arranged the best seating at the top restaurants for a huge party of us! The photographer at the party was amazing at getting some great family photos. This will be such a memorable trip to have with family with no stress of planning involved. I can't wait for our next trip!! Thank you for a huge successful trip to Rivera Maya Mexico at the Hard Rock Hotel. She put together a large family birthday party that came together what seemed seamlessly! She arranged the best seating at the top restaurants for a huge party of us! The… –Sandra M.
Sunday, September 30th 2018
Thank you so much Josie for the most amazing trip of our lives. With Josie’s recommendation, we had our wedding ceremony at the Hyatt Ziva. And our honeymoon at Secrets the Vine in Cancun, Mexico. We couldn’t have asked for a more perfect spot. The beaches were so beautiful and both of the hotels were absolutely amazing. Josie put together the rooms and all of our transportation. And not just for us, but for all of our guests that were coming also. She even put together an excursion for us to go on. We couldn’t be more grateful for all of the hard work she put into making our special day the best of our lives. Thank you so much Josie for the most amazing trip of our lives. With Josie’s recommendation, we had our wedding ceremony at the Hyatt Ziva. And our honeymoon at Secrets the Vine in Cancun, Mexico. We couldn’t have asked for a more perfect spot. The… –Jason D.
Friday, June 15th 2018
Josie took all of the stress out of planning a vacation with my sister. We travelled to Amsterdam, Berlin, and Copenhagen. Josie booked all our flights, found the best hotels in the heart of each city, and scheduled several memorable tours (including a life-changing food tour of Copenhagen). I'll never forget how amazing this trip was thanks to Josie, who was so helpful with every question before, during, and after we travelled. Thank you for everything, Josie! Josie took all of the stress out of planning a vacation with my sister. We travelled to Amsterdam, Berlin, and Copenhagen. Josie booked all our flights, found the best hotels in the heart of each city, and scheduled several memorable tours (including a… –Matthew R.
Wednesday, October 4th 2017
3 Disney vacations, 3 HUGE successes!! We’ve been to both Disneyland and Disney World with 3 kids from 6 months to 17 years old in the past 2 years, & there is no way we would’ve been able to do it without Josie! There’s not an agent on the planet I’d rather trust my family too! Thanks for everything, Josie, & can’t wait to see what’s next!! 3 Disney vacations, 3 HUGE successes!! We’ve been to both Disneyland and Disney World with 3 kids from 6 months to 17 years old in the past 2 years, & there is no way we would’ve been able to do it without Josie! There’s not an agent on the planet… –Carl N.
Thursday, September 14th 2017
Josie helped my wife and I plan our honeymoon in Hawaii. We really couldn't have asked for better guidance in this process. Everything she helped us plan went spectacularly, from the lodging to the helicopter tour to the catamaran. I'm sure there were times when I was difficult to deal with, but if that was the case, Josie never seemed to mind. She handled everything professionally and thoroughly. Truly, she made things incredibly easy. Thanks, Josie! Josie helped my wife and I plan our honeymoon in Hawaii. We really couldn't have asked for better guidance in this process. Everything she helped us plan went spectacularly, from the lodging to the helicopter tour to the catamaran. I'm sure there were… –Sean C.
Friday, September 16th 2016
Having never been on a cruise or to Alaska, trying to plan such a trip would have been overwhelming if not for Josie. She helped our group of ten with everything from the trains, to excursions (and informational webinars), to hotels, to the cruise itself. And it all went seamlessly, especially because she communicated quickly, clearly, and thoroughly. This trip would not have been the success it was without her help. Our only regret was that she was not with us because we had an A-plus time. It was a trip of a lifetime and would not have gone as well without Josie's help and expertise. Having never been on a cruise or to Alaska, trying to plan such a trip would have been overwhelming if not for Josie. She helped our group of ten with everything from the trains, to excursions (and informational webinars), to hotels, to the cruise… –Leslie L.
